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Privacy Policy

Last Updated: July 14, 2026

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1. Introduction

Welcome to ONE WAY CABS ("we", "our", "us"). We operate the taxi booking service through one-way-cabs.in. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at jmdsawari@gmail.com.

When you visit our website and use our cab booking services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, or when initiating a booking request. The personal information we collect depends on the context of your interactions with us and the website, and includes the following:

  • Personal Identification Details: Name and Mobile Number.
  • Travel Specifications: Pickup Location, Drop Location, Pickup Date & Time.
  • Trip Logistics: Passenger count and special route preferences.

3. How We Use Your Information

We use the personal information collected via our website for a variety of business purposes described below:

  • To Facilitate Booking & Travel Services: We use your travel data, name, and contact details to arrange and confirm rides.
  • To Send Trip Communications: We communicate booking status, driver details, fare invoices, and updates via mobile phone calls or WhatsApp.
  • To Coordinate Journeys: We share details with drivers to manage route navigation, schedules, and pickups.

4. Data Sharing

We only share information with your consent or as necessary to provide taxi services. Your data is shared with the following parties:

  • Assigned Cab Drivers: We share your name, phone number, pickup location, drop location, and schedule with the driver allocated to your trip to facilitate communication and navigation.
  • WhatsApp Communication System: Our website uses instant WhatsApp deep links for booking confirmations. The booking message text (containing name, mobile number, pickup, drop, passenger count, and date/time) is transferred to WhatsApp to send the inquiry directly to our booking office.

We do not sell, rent, or trade your personal information with any third-party marketers or advertisers.

5. Cookies & Website Usage Data

We may use cookies and similar tracking technologies to access or store information. These cookies are essential for maintaining website speed, session states, and security. We do not use cookies to track your behavior on third-party websites or for behavioral advertising.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the services within a secure environment.

7. User Rights

Depending on your location and applicable privacy regulations, you have specific rights regarding your personal data:

  • Access & Correction: You can request access to or updates for the contact and travel details you provided during bookings.
  • Deletion Request: You can ask us to delete any historic booking details and customer logs associated with your mobile number.

To exercise any of these rights, please reach out to us at our contact email or phone number listed below.

8. Contact Information

If you have questions or comments about this policy, you may contact us at:

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